Ten year old Nicky fractured a bone in his hand from a bike accident and was brought to the Orthopedic Urgent Care in Bloomington. Despite it being a busy day, Nicky’s mom said the TRIA staff were caring and listened to our concerns.
Nicky ended up getting a cast, which he thought was “cool”! His mom said, “Tony, the cast specialist was outstanding because he provided us much needed comic relief.” Tony had explained the entire process to Nicky, and when he finished applying the cast Tony showed and demonstrated the tool that would be used to remove the cast in a couple weeks because he didn’t want Nicky to be afraid when he came back.
“For a child with autism, knowing what to expect makes all the difference. Tony didn’t know Nicky has ASD, but I want him to know that he made an otherwise crappy trip to the doctor, a pretty cool experience.”
Their family lives south of the river, and has another orthopedic urgent care about 10 minutes from their home. Nicky’s mom had previously used the Orthopedic Urgent Care and was also happy with her experience. She mentions, “When choosing an orthopedic clinic convenience isn’t how one should choose. It’s level of care and expertise, which on both occasions TRIA has won our family’s loyalty.”
The Orthopedic Urgent Care is open from 8:00 a.m. – 8:00 p.m., 7 days a week, no appointment needed at TRIA’s locations in Bloomington, Maple Grove and Woodbury. Click here for more information about the Orthopedic Urgent Care.