Receptionist, Medical I – Casual/On-Call, #51714

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Posted Date: September 4th, 2019

Job Description:

Provide support to the department/site ensuring quality service through timely and courteous assistance. Provide service support to patients who request our care. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, document service requests, schedule appointments according to provider rules and guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, accurately enter patient information into system. High School education or equivalent, 6 months related experience and basic computer skills preferred. Strong verbal and written communication, human relations sensitivity, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate keyboarding skills. ability to promote and maintain good patient relations and patient confidentiality.

Additional Comments/Requirements:

This position is a casual/on-call frontline role. Primary duties include scheduling appointments, checking in patients, and assisting with various other rehab clinic tasks. May rotate through departments on a casual basis if the need is there. Hours can vary from 6:30am-7:30pm.

Union Name: Non-Union

Job Code: P5BB

Department: Reception

Job Number: 51714

Status: Casual/On-Call

Work Schedule: 6:30am-7:30pm rotating M-Sat

Site: TRIA Physical Therapy and Ed Center, Bloomington

Hours/Pay Period: 00

Benefit Eligible: No