Receptionist, Medical I – Full Time, #49464

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Posted Date: January 2nd, 2019

Job Description:

Provide support to the department/site ensuring quality service through timely and courteous assistance. Provide service support to patients who request our care. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, document service requests, schedule appointments according to provider rules and guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, accurately enter patient information into system. High School education or equivalent, 6 months related experience and basic computer skills preferred. Strong verbal and written communication, human relations sensitivity, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate keyboarding skills. ability to promote and maintain good patient relations and patient confidentiality.

Additional Comments/Requirements:

This position primarily supports the clinic and urgent care frontline teams. Candidates for this position wil likely be working 10 hour shifts (rotating hours) with Monday or Tuesday OFF each week.

Union Name: Non-union

Job Code: P5BB

Department: Reception

Job Number: 49464

Status: Full-time

Work Schedule: 8:00am-8:00pm rotating

Site: TRIA Orthopaedic Center, Bloomington

Hours/Pay Period: 80

Benefit Eligible: Yes