Rehab / Frontline Assistant – Part Time, #49257

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Posted Date: November 29th, 2018

Job Description:

Provide support to the department/site ensuring quality service through timely and courteous assistance. Provide service support to patients who request our care. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, document service requests, schedule appointments according to provider rules and guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, accurately enter patient information into system. High School education or equivalent, 6 months related experience and basic computer skills preferred. Strong verbal and written communication, human relations sensitivity, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate keyboarding skills. ability to promote and maintain good patient relations and patient confidentiality.

Additional Comments/Requirements:

Position will support our Physical Therapy staff and front desk. Will assist Physical Therapists, schedule appointments, stock and maintain supplies, communicate between Therapists and patients, and maintain a high standard of care for the organization.

Union Name: Non-Union

Job Code: P5BB

Department: Reception

Job Number: 49257

Status: Part-Time

Work Schedule: 7-5

Site: TRIA St. Paul

Hours/Pay Period: 80

Benefit Eligible: Yes