TRIA video visits



TRIA video visits


Here for you and ready to help

We’re now offering video visits from 8 a.m. to 8 p.m. daily.

Your video visit will be just like a normal TRIA visit. You can talk with your doctor or care provider and receive the same personalized care, expert answers and a treatment plan tailored to you. Video visits are billed the same as in-person visits.

Schedule a video visit now

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How do you get started with video visits? It’s as easy as 1-2-3.

1. Call your clinic to schedule your video visit at a time and on a date that works for you.

2. Before your visit, download  Google Duo, which is a free, simple, encrypted and high quality video app that works on computers and smart mobile devices. This is how you and your doctor will see each other face-to-face and work out a plan.

3. Fill out this consent (PDF) and have it ready when your doctor or care provider calls you to start your appointment. This gives us the ability to use your information to coordinate care, treatment and more.

That’s it! Your orthopedic doctor or care provider will call you through Google Duo when your appointment time arrives. 

What conditions are treated through video visits?

Whether you need a physical therapy visit, a post-op consultation or you’re experiencing joint aches and pain, you can get expert answers and treatment plans tailored to you for a wide range of orthopedic needs through video visits.

For urgent or emergent cases such as breaks, dislocations or sports concussions, visit our Orthopedic Urgent Care open daily 8 a.m. – 8 p.m. 

Are video visits covered by insurance?

Video visits are covered by many insurance plans, with more plans covering video visits every day. Video visits are billed the same as in-person visits. To be sure what your insurance covers, call the number on the back of your membership card.

How should I prep for my video visit?

Before logging in for your video visit it’s helpful to consider what is the best device, space and lighting  you may need to help your experience go as smoothly as possible.

  • Consider using a laptop or device that is easy to prop up without you needing to hold it up. This will help if your doctor or care provider needs you to back up from the screen for specific movements or exercises. Don’t have a device you can easily prop? Consider having a family member be your videographer.
  • It’s helpful to find a space with minimal distractions or background noise to help you and your care provider stay focused on you and your treatment.
  • Test out your volume to make sure the volume on the device you are using is on and loud enough for you and your care provider to hear each other.

What should I wear for my video visit?

You can dress how you would if you were coming in for an in-person orthopedic appointment.

  • It’s best to wear loose fitting clothes that allow your doctor or care provider to see your movement.
  • Consider what body part your appointment is focused on. If your visit is for a lower extremity injury, consider wearing shorts. If it’s focused on your shoulder, arm or wrist, consider wearing a t-shirt.

Are there other visit options? There sure are. 

If a video visit isn’t an option for you, phone visits are available. To schedule a phone visit, give us a call at 952-831-8742 like you would if you were setting up a routine appointment.

Schedule a video visit now

Schedule online

Call us